FAQ

How do I create an account with Pin-Up Casino?
Creating an account is straightforward. Click the "Sign Up" button on our homepage, fill in your details in the form that appears, and follow the instructions. You'll need to provide a valid email address, create a password, and choose your preferred currency. Make sure to read and accept our Terms and Conditions to complete your registration.
What deposit methods are available?
Pin-Up Casino offers a variety of deposit methods to accommodate our players. These include credit and debit cards, e-wallets, bank transfers, and even cryptocurrency options like Bitcoin. Availability may vary depending on your location, so please check our "Payments" page for the most accurate information.
How long do withdrawals take?
Withdrawal times depend on the method you choose. E-wallet transactions are usually instant, while bank transfers and credit/debit card withdrawals can take from 3 to 5 business days. We aim to process all withdrawals within 24 hours; however, verification procedures may extend this period. Please visit our "Payments" page for detailed information.
Is my personal information safe with Pin-Up Casino?
Yes, your personal information is secure. We use the latest encryption technology to ensure that all your data is protected. We adhere to strict privacy policies and comply with all regulatory requirements to keep your information safe.
Can I play on my mobile device?
Absolutely! Pin-Up Casino is optimized for mobile devices. You can access our website directly through your mobile browser, or download our app for an even smoother experience. Our mobile platform is compatible with a wide range of devices, offering you the same great selection of games as on desktop.
Are there any bonuses for new players?
Yes, new players at Pin-Up Casino are welcomed with an attractive bonus offer. Please visit our "Promotions" page for the latest welcome bonus details, including how to claim it and the terms and conditions associated with it.
What should I do if I forget my password?
If you forget your password, click the "Forgot Password" link on the login page. You will be asked to enter your registered email address, and we'll send you instructions on how to reset your password. For security reasons, we cannot reset passwords via customer support.
How can I set limits on my gambling activities?
We are committed to responsible gambling. You can set various limits on your account, including deposit limits, wagering limits, and session time limits. These can be configured from your account settings. For more assistance, please contact our customer support team.
What types of games are available?
Pin-Up Casino boasts a vast selection of games, including slots, table games, live dealer games, and sports betting. We partner with leading game providers to ensure a rich and diverse gaming experience for all our players. Check our "Games" section to explore the full lineup.
Is there a loyalty program at Pin-Up Casino?
Yes, we value our players and offer a rewarding loyalty program. Earn points as you play, which can be exchanged for bonuses, free spins, and other rewards. The more you play, the higher your loyalty level and the better the benefits. For detailed information, please visit our "Loyalty Program" page.